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Allow for an extra week for international deliveries for USPS Priority Mail and FedEx Int'l deliveries.

USA Domestic Shipping & Handling
Order Wt. (lbs) USPS Priority Mail USPS Priority Mail
Hawaii & Guam
  FedEx 2Day FedEx Standard Overnight  
0 to 1.0 $7.50 $5.95   $22.95 $39.95  
1.1 to 2.0 $9.95 $6.95   $25.95 $49.95  
2.1 to 3.0 $12.95 $7.95   $29.95 $55.95  
3.1 to 4.0 $16.95 $9.95   $35.95 $65.95  
4.1 to 5.0 $20.95 $12.95   $43.95 $75.95  
5.1 to 6.0 $28.95 $15.95   $53.95 $89.95  
6.1 to 10.0 $42.95 $18.95   $65.95 $99.95  
10.1 to 15.0 $59.95 $21.95   $78.95 $110.95  
15.1 to 20.0 $72.95 $30.95   $89.95 $135.95  
20.1 to 35.0 $89.95 $45.95   $105.95 $175.95  
             
General Domestic Shipping Info
Most USA domestic orders are shipped via USPS Priority Mail or FedEx within 2 - 6 business days from our shipping island. If an item is not in stock we will notify you via e-mail with the approximate ship date. You will have the option to cancel if the date is unacceptable.

Both shipping methods offer FREE email ship notification. FedEx also includes detailed tracking via their website. USPS (domestic USA) offers ship notification and delivery confirmation only.
Canada
Int'l Shipping & Handling
Australia / Austria / Belgium / Croatia / Cyprus / Czech Republic / Denmark / Finland / France / Germany / Greece / Hong Kong / Hungary / Iceland / Ireland / Italy / Japan / Mexico / Netherlands/ New Zealand / Norway / Poland / Portugal / Romania / Slovekia / Slovenia / Spain / Sweden / Switzerland / United Kingdom
Int'l Shipping & Handling
Order Wt. (lbs) USPS Priority Mail Int'l
Order Wt. (lbs) USPS Priority Mail International
0 to 1.0 $35.95
0 to 1.0 $35.95
1.1 to 2.0 $39.95
1.1 to 2.0 $45.95
2.1 to 3.0 $45.95
2.1 to 3.0 $55.95
3.1 to 4.0 $49.95
3.1 to 4.0 $59.95
4.1 to 5.0 $55.95
4.1 to 5.0 $64.95
5.1 to 6.0 $59.95
5.1 to 6.0 $75.95
6.1 to 10.0 $69.95
6.1 to 10.0 $89.95
10.1 to 15.0 $79.95
10. 1 to 15.0 $95.95
15.1 to 20.0 $89.95
15.1 to 20.0 $109.95
20.1 to 35.0 $129.95
20.1 to 35.0 $159.95
USA Domestic Shipping

USPS Priority Mail
Your order is delivered to the shipping address 3 to 7 business days (Monday-Friday) after it has been processed.

As a token of our appreciation, military orders to APO/FPO addresses are FREE! up to 10 lbs.

FedEx 2Day
Your order is scheduled to be delivered to the shipping address in 2 business days (Monday-Friday) after it has been processed. Note: For orders placed during the weekend, allow one business day for processing and two business days for delivery. Saturday delivery available for $10.00 additional fee.
 FedEx Standard Overnight
Your order is scheduled to be delivered to the shipping address in 1-2 business days (Monday-Friday) after it has been processed. Deliveries to rural and addresses East of Colorado may not be arrive within 1 day due to logistics. Note: For orders placed during the weekend, allow one business day for processing and 1-2 business days for delivery. Saturday delivery available for $10.00 additional fee.
We reserve the right to substitute comparable shipping methods due to logistics or excessive additional fees that may be assessed by the primary shipping service.
 
International Shipping**
USPS Priority Mail International
Your order is delivered to the shipping address 6 to 12 business days (Monday-Friday) after it has been processed. Recipient signature may be required for  deliveries.
 
Total time is based on order processing time plus shipping time:

• Order processing time is the time needed to pick and pack your order. Our goal is to process your order in less than 24 hours, when received during our normal business week (Monday-Friday).

• Shipping time is based on the shipping service level option you select.
FedEx orders cannot be sent to PO Box addresses.
Orders being sent to an APO/FPO address are limited to USPS Priority Mail service only.
* See product descriptions for special shipping and/or handling charges. Although we strive to ship each order in a timely manner we reserve the right to change service due to international constraints, customs restrictions on international orders or delays on our part in completing your order.
** Customs fees and International taxes are the responsibility of the customer.
*** State sales tax is applied to HI (4.167%)
NOTES: Orders that are shipped to an undeliverable address due to information supplied by customer proving to be invalid, will be charged additional 75% of shipping fee charged on original order for a second attempt at delivery. Orders that are returned after 30 days will not be refunded. Customers will receive store credit less a processing fee (not more than $10) to be decided on a case by case basis.
 

RETURN POLICY All of our products are carefully inspected before they are shipped to guarantee that you receive the best possible product. In the event of damage during shipping, please contact our Customer Care department for prompt replacement. We will gladly give you a full refund, credit, or exchange when you return any of the blackpearldesigns.com merchandise within 30 days of shipment. Requests will be processed upon receipt of the merchandise. Please follow the instructions listed below for all returns/credits/exchanges:

• Note reason for return/credit/exchange
• Include packing slip with return/credit/exchange
• Wrap merchandise in its original packing
• For exchanges, please indicate which item you'd wish to receive
• Prepay postage and tracking, and mail to:

Black Pearl Designs
Customer Care
P.O. Box 1955
Kamuela, HI 96743

Shipping/handling fees cannot be refunded. You will receive a prompt refund when we safely receive the merchandise. Failure to follow procedures will result in delays.

YOUR PRIVACY We value privacy as much as you do. We will never disclose your personal information, such as email address or phone number, to any third party. We do employ the use cookies. We use cookies to collect aggregate data regarding the use of the web site and to keep track of items in your shopping cart. You may contact us at any time to verify, edit, or remove your personal information from our systems.

BACK ORDERS We will contact you if an item is out of stock and let you know when it will be available again. SHIPPING INFORMATION Most orders are shipped within two business days via USPS Priority Mail or FedEx. We do not currently offer overnight delivery for international locations and most addresses east of Colorado.

PAYMENT OPTIONS We accept Visa, MasterCard, American Express, Discover, and Paypal.

Black Pearl Designs
PO Box 1955
Kamuela, Hawaii 96743

customer care
revised 04/14/22