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USA Domestic Shipping & Handling
Order Wt. (lbs) Ground & Priority Mail Ground & Priority Mail
Hawaii & Guam
0 to 1.0 $7.50 $5.95
1.1 to 2.0 $9.95 $6.95
2.1 to 3.0 $12.95 $7.95
3.1 to 4.0 $16.95 $9.95
4.1 to 5.0 $20.95 $12.95
5.1 to 6.0 $28.95 $15.95
6.1 to 10.0 $42.95 $18.95
10.1 to 15.0 $59.95 $21.95
15.1 to 20.0 $72.95 $30.95
20.1 to 35.0 $89.95 $45.95
     
General Domestic Shipping Info
Most USA domestic orders are shipped via Ground and Priority Mail or alternate carriers within 2 - 6 business days from our shipping island. If an item is not in stock, we will notify you via e-mail with the approximate ship date. You will have the option to cancel if the date is unacceptable.

Shipping methods offer FREE email ship notification. USPS (domestic USA) offers ship notification and delivery confirmation only.
Canada
Int'l Shipping & Handling
Australia / Austria / Belgium / Croatia / Cyprus / Czech Republic / Denmark / Finland / France / Germany / Greece / Hong Kong / Hungary / Iceland / Ireland / Italy / Japan / Mexico / Netherlands/ New Zealand / Norway / Poland / Portugal / Romania / Slovekia / Slovenia / Spain / Sweden / Switzerland / United Kingdom
Int'l Shipping & Handling
Order Wt. (lbs) International  Mail
Order Wt. (lbs) USPS Priority Mail International
0 to 1.0 $35.95
0 to 1.0 $35.95
1.1 to 2.0 $39.95
1.1 to 2.0 $45.95
2.1 to 3.0 $45.95
2.1 to 3.0 $55.95
3.1 to 4.0 $49.95
3.1 to 4.0 $59.95
4.1 to 5.0 $55.95
4.1 to 5.0 $64.95
5.1 to 6.0 $59.95
5.1 to 6.0 $75.95
6.1 to 10.0 $69.95
6.1 to 10.0 $89.95
10.1 to 15.0 $79.95
10. 1 to 15.0 $95.95
15.1 to 20.0 $89.95
15.1 to 20.0 $109.95
20.1 to 35.0 $129.95
20.1 to 35.0 $159.95
USA Domestic Shipping

Ground and Priority Mail
Your order is delivered to the shipping address 3 to 7 business days (Monday-Friday) after it has been processed.

As a token of our appreciation, military orders to APO/FPO addresses are FREE! up to 10 lbs.

We reserve the right to substitute comparable shipping methods due to logistics or excessive additional fees that may be assessed by the primary shipping service.
 
International Shipping**
International Mail 
Your order is delivered to the shipping address 6 to 12 business days (Monday-Friday) after it has been processed. Recipient signature may be required for  deliveries.
 
Total time is based on order processing time plus shipping time:

• Order processing time is the time needed to pick and pack your order. Our goal is to process your order in less than 24 hours, when received during our normal business week (Monday-Friday).

• Shipping time is based on the shipping service level option you select.
 
Orders being sent to an APO/FPO address are limited to USPS Priority Mail service only.
* See product descriptions for special shipping and/or handling charges. Although we strive to ship each order in a timely manner we reserve the right to change service due to international constraints, customs restrictions on international orders or delays on our part in completing your order.
** Customs fees and International taxes are the responsibility of the customer.
*** State sales tax is applied to HI (4.167%) and other states that may require collecting sales tax. 
NOTES: Orders that are shipped to an undeliverable address due to information supplied by customer proving to be invalid, will be charged additional 75% of shipping fee charged on original order for a second attempt at delivery. Orders that are returned after 30 days of arrival will not be refunded. Customers will receive store credit less a processing fee (not more than $10) to be decided on a case by case basis.
 

RETURN POLICY All of our products are carefully inspected before they are shipped to guarantee that you receive the best possible product. In the event of damage during shipping, please contact our Customer Care department for prompt replacement. We will gladly give you a full refund, credit, or exchange when you return any of the blackpearldesigns.com merchandise within 30 days of shipment. Requests will be processed upon receipt of the merchandise. Please follow the instructions listed below for all returns/credits/exchanges:

• Note reason for return/credit/exchange
• Include packing slip with return/credit/exchange
• Wrap merchandise in its original packing
• For exchanges, please indicate which item you'd wish to receive
• Prepay postage and tracking, and mail to:

Black Pearl Designs
Customer Care
P.O. Box 1955
Kamuela, HI 96743

Shipping/handling fees cannot be refunded. You will receive a prompt refund when we safely receive the merchandise. Failure to follow procedures will result in delays.

YOUR PRIVACY We value privacy as much as you do. We will never disclose your personal information, such as email address or phone number, to any third party. We do employ the use cookies. We use cookies to collect aggregate data regarding the use of the web site and to keep track of items in your shopping cart. You may contact us at any time to verify, edit, or remove your personal information from our systems.

BACK ORDERS We will contact you if an item is out of stock and let you know when it will be available again. SHIPPING INFORMATION Most orders are shipped within two business days via USPS Priority Mail or FedEx. We do not currently offer overnight delivery for international locations and most addresses east of Colorado.

PAYMENT OPTIONS We accept Visa, MasterCard, American Express, Discover, Apple Pay, Amazon Pay, Meta Pay, Google Pay, Shop Pay, Venmo and Paypal.
Black Pearl Designs
PO Box 1955
Kamuela, Hawaii 96743

customer care
revised 10/25/23